Looking for more than an everyday job.
WINKEL Aviation Services has multiple vacancies across Qantas Freight, Qantas Baggage Handling and Qantas Customer Service Agents at our Rockhampton & Gladstone Regional Airport operations. We're looking for highly motivated candidates seeking work in an exciting, fast-paced environment. The successful applicant will be trained in all aspects of Airline operations. Your duties may include all or some of the following:
Responsibilities include, but are not limited to:
* Freight - handling incoming and outgoing freight, including loading and unloading aircraft, manifesting and processing of Qantas air freight cargo.
* Qantas Baggage Handling Agent - marshalling aircraft onto parking bays, unloading, loading baggage and freight, operating aircraft service equipment including aircraft stairs, tow vehicles and passenger assistance devices.
* Qantas Customer Service Agents - Check-in, reservations, boarding aircraft, providing meet and assist with service requests, and Qantas Club duties.
To be successful in this position, you must have the following:
* Employees must hold a current state driver's license.
* Employees must be eligible to obtain an Aviation Security Identification Clearance (ASIC).
* Ability to complete and obtain a Responsible Service of Alcohol( RSA) licence for duties in the Qantas Club
* Applicants must be at least 18 years of age to meet ASIC eligibility requirements.
* Candidates must have no disqualifying factors, including serious criminal history, recent drug offences, terrorism-related offences, immigration violations, or bankruptcy that would prevent ASIC clearance eligibility.
* Ability to travel for initial training.
* Willing to work a rotating shift work roster over 7 days, AM, PM and some split shifts.
* Pass a mandatory pre-employment drug and alcohol screening.
* Whilst all training is provided, previous experience with airline systems would be advantageous.
* Strong communication skills and the ability to remain calm under pressure.
* A mature approach when dealing with customers requiring special needs.
* Works without direct supervision and possesses great time management skills.
* Impeccable grooming and presentation.
* Ability to work safely and adhere to safe work practices.
* To be physically fit and able to lift a maximum of 32kg repetitively.
* Accept responsibility, make decisions, and take initiative.
* Treat our people with the same respect with which they are expected to treat passengers.
If you can see yourself in one of these roles, please submit your CV and a covering letter specifying the role you are interested in to the On Duty Manager for Winkel Aviation services at the email address below.
Email:
Email:
Applications close 24th December 2025, or if suitable applicants are found before the closing date.
Employer questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Are you available to work on a rotating roster?
* Do you have a current Australian driver's licence?
* Are you willing to undergo pre-employment drug and alcohol screening?