Support a vital clinical service behind the scenes - and make a real difference every day.
Remuneration: $71,072.43 - $73,287.41 per annum + super + salary packaging
Employment Type: Permanent Full Time
Position Classification: Admin Officer Level 3
Location: James Fletcher Hospital, Newcastle
Hours Per Week: 38
Requisition ID: REQ635513
Applications Close: Monday, 23rd February 2026
Where you'll be working:
The Drug & Alcohol Clinical Services (DACS) Intake Team is a small, dynamic and supportive team based at the James Fletcher Campus in Newcastle. We provide a vital entry point for people accessing drug and alcohol services, supporting clients and their families at an important time in their care journey. Our team environment is collaborative, respectful and encouraging. The work can be interesting, rewarding and, at times, challenging, but you'll be surrounded by colleagues who value teamwork, share knowledge and support one another to deliver the best possible outcomes.
About the role:
This role provides efficient and effective administrative support within the DACS Intake Service. No two days are the same, and you'll play an important part in keeping the service running smoothly.
A typical day may include:
* Processing referrals and updating patient information
* Providing administrative support to the Intake Team and broader DACS teams
* Assisting with procurement and HealthRoster tasks
* Responding to medico-legal requests
* Supporting DACS Administration as required
The service operates Monday to Friday, 8:00am – 4:30pm (excluding public holidays).
About you:
You are a motivated and enthusiastic team player with a positive attitude and strong attention to detail. You enjoy working in a fast‐paced environment and take pride in providing high‐quality administrative support.
What you'll bring:
* Strong organisational and time‐management skills
* Good communication and interpersonal skills
* A proactive, flexible approach to work
* Confidence using computer systems and managing confidential information
Experience in a health or clinical setting is desirable, but many aspects of the role can be learned on the job with the right attitude and willingness to learn.
Support and development:
You will be well supported in your role, with guidance and supervision from the Nurse Unit Manager, the DACS Intake Clinical Lead, and the wider Drug & Alcohol Clinical Services team. Comprehensive orientation and on‐the‐job training will be provided, along with access to ongoing education and professional development opportunities.
What we can offer you:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
* Sustainable Healthcare: Together towards zero
* Proximity to shopping and other services
* Monthly Allocated Days Off (for full‐time employees)
* 4 weeks annual leave (pro‐rata for part time employees)
* Paid parental leave (for eligible employees) - giving you the opportunity for true Work‐life balance
* Salary packaging options - up to $11,600 plus novated leasing
* Fitness Passport for health and wellbeing - discounted gym options for you and your family
* Employee Assistance Program (EAP) for staff and family members
Additional information:
* An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
* To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
1) Click here for Position Description
2) Find out more about applying for this position
For role related queries or questions contact Emma Lindsay on emma.lindsay2@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.
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