Overview Join to apply for the
Manager, Insurance Services
role at
South Australian Government Financing Authority (SAFA).
South Australian Government Financing Authority (SAFA) is the central financing authority, captive insurer, provider of advisory services and fleet manager for the Government of South Australia (SA).
SAFA plays an integral role in the management of the state’s finances and risks, harnessing economies of scale and high levels of expertise to provide a range of treasury, insurance and commercial advisory services. SAFA’s insurance services are complex and energetic, including underwriting self-insurance arrangements, providing technical and policy advice, assisting agencies to transfer risk to the market, provision of reinsurance services and other insurance-related activities as required by the Treasurer. SAFA also manages property claims and the recovery of claim losses from reinsurers, and assists with the management of legal, financial and reputational risks of the Government of South Australia.
The Role Reporting to the Director, Insurance and Strategic Projects, the
Manager, Insurance Services
will lead a team of insurance advisors and property claims officers, and work collaboratively with SAFA’s Manager, Claims Services.
Responsibilities
Lead the team to deliver high-quality, customer-focused insurance solutions across government.
Drive strategic initiatives, manage change, and promote a culture of excellence and accountability.
Oversee resource allocation, team performance, and continuous improvement of insurance systems and processes.
Manage the renewal of the SAFA Agency Agreement, including underwriting data, premium allocation, invoicing, and debt collection.
Collaborate with actuaries and brokers on reinsurance programs and commercial insurance placements.
Ensure accuracy of policy documentation and lead procurement of insurance-related services.
Develop and advise on government insurance policy and limitation of liability principles.
Provide expert advice to senior stakeholders including SAFA Management, the Advisory Board, CEO, and Treasurer.
Represent SAFA in reinsurance market submissions.
About You
Extensive experience in placing complex insurance programs and liaising with global markets.
Experience with contract works for major infrastructure projects highly regarded.
Demonstrated ability to understand the nature of government or complex organisations and respond to matters of political sensitivity appropriately.
Strong collaboration and negotiation skills, with a track record of working across teams to deliver strategic outcomes.
Experience in developing, interpreting, and implementing critical policy and insurance frameworks.
High-level analytical and problem-solving capabilities, with the ability to manage large datasets and formulate innovative solutions.
Demonstrated autonomy in managing competing priorities and tight deadlines.
Significant leadership experience in insurance, with a focus on team development and service excellence.
Expertise in premium setting, contract management, and service provider relationships.
Sound knowledge of underwriting, broking, actuarial principles, and claims management practices.
Desirable: Associate membership of the Australian Insurance Institute or relevant tertiary qualification and a tertiary qualification in Business, Law or Management.
In Return
High value, impactful work
Flexible working options
Salary packaging options
Discounted gym membership
Employee Assistance Program for you and your family
Be Well Program
Application Details Please use the application link to:
Access the candidate briefing pack (including detailed role statement)
Access the Pre-Employment Declaration form
Apply submitting your CV and Cover Letter (maximum 2 pages, addressing the key selection criteria and demonstrating suitability for the role)
Applications close at 5.00 pm on 28th November 2025.
For a confidential discussion about the role, please contact SAFA’s recruitment partner Sally Warner from Perks People Solutions on (08) 8273 9291 or email swarner@ppsconsulting.com.au.
The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
General Business
Industries
Insurance, Financial Services, and Government Administration
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