Customer Service Representative
We're seeking a friendly and enthusiastic Casual Receptionist to be the welcoming face of our busy dental practice.
This is an exciting opportunity to work in a fast-paced environment, providing excellent customer service and support to our patients and team members.
Schedule and Manage Appointments
- Greet and welcome patients with a smile
- Schedule appointments and manage the calendar effectively
- Handle phone inquiries and assist with patient needs in a timely manner
- Maintain a tidy and organized reception area to ensure a positive patient experience
- Support the dental team with administrative tasks and projects as needed
Requirements
- Previous experience as a dental receptionist is preferred but not required
- Excellent communication and interpersonal skills are essential for this role
- Proficiency in using computer software applications is necessary for managing patient records and scheduling appointments
- Experience with file keeping and data entry is also beneficial
- Ability to work well under pressure and maintain a calm demeanor in a fast-paced environment
Benefits
- Great Place to Work: We believe in creating a positive and enjoyable work environment that supports the growth and success of our team members
- Comprehensive training and ongoing support to help you excel in your role
- Opportunities for career advancement within our organisation
- A friendly and collaborative team environment that values diversity and inclusion
About Us
We pride ourselves on being a supportive and innovative employer that offers a range of benefits and opportunities to our team members.