Job Opportunity: Customer Service Representative
Create a fulfilling career with us as a Customer Service Representative in our Biloela branch. As the first point of contact for customers, you will provide exceptional customer experiences from the moment they walk in.
You will engage in meaningful conversations to understand their needs and utilise your knowledge of financial products and services to support their holistic banking requirements.
By addressing their everyday banking queries and referring them to relevant specialists in Home Loans or Business Banking, you will ensure each customer receives tailored support and guidance.
No two days are the same, and every interaction is an opportunity to make a genuine difference in our customers' financial wellbeing
Assist customers with banking transactions including cash deposits and withdrawals Educate customers on digital platforms such as online banking and our award-winning mobile app Identify opportunities to enhance customers' financial wellbeing through targeted solutions
This part-time role works 15 hours per week across Monday to Friday. We welcome everyone - regardless of age, gender, background, or abilities.
* We have a supportive team environment.
* We value diversity and inclusion.
* We offer flexible working arrangements.