We're seeking an experienced Parts Interpreter to join our dynamic team, playing a vital role in delivering exceptional support to customers.
This challenging yet rewarding position offers numerous opportunities for growth and professional development within the commercial truck and trailer parts distribution industry.
About the Role
The successful candidate will be responsible for:
* Sourcing and Identifying Vehicle Parts: Utilizing our extensive database and catalogue system to locate and acquire the perfect part for our customers.
* Streamlining Inventory Management: Ensuring timely deliveries and maintaining accurate records of stock levels and sales transactions.
* Maintaining Strong Customer Relationships: Providing expert advice and ensuring that customers receive the right product at the right time – on time.
Key Responsibilities
1. Be a Proactive Problem Solver: Identify vehicle details and source the perfect part using our comprehensive database and catalogue system.
2. Manage Inventory Flow: Oversee the receipt, storage, and dispatch of parts to ensure efficient delivery to customers.
3. Excel in Financial Procedures: Prepare invoices and handle financial transactions for stock sales.
4. Cultivate Teamwork and Collaboration: Participate in stocktakes and maintain open communication with internal departments and customers.
Desired Skills and Qualifications
To succeed in this role, you'll need:
* Proven Experience in Parts Interpretation: A strong background in identifying and sourcing vehicle parts is highly desirable.
* Retail and Customer Service Expertise: Ability to connect with customers, understand their needs, and deliver solutions.
* Tech-Savviness: Proficient computer and literacy skills are essential for navigating our systems and databases.
* Health and Safety Awareness: Commitment to upholding health and safety practices and protocols.
* Mechanical Aptitude: Familiarity with mechanical principles and components is beneficial.
* Customer-Focused Attitude: Passion for building positive relationships and understanding customer needs.
* Collaborative Mindset: Willingness to work effectively as part of a dynamic team.