This is a front‐of‐house leadership role where you'll coach customer service, develop team capability, and help drive performance in a large regional store which opened 18 months ago and still plenty of growth and opportunity still ahead.
* Competitive salary, weekly pay and achievable bonus potential
* Tuesday to Saturday roster– work hard, play harder with a schedule that fits your life!
* Significant discounts across Supercheap Auto and Macpac
* An exciting career – as our business grows, so do the opportunities for our people
What's in it for you?
Be rewarded with great work‐life balance, group wide career and development opportunities along with:
* Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career.
* Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform.
* Wellbeing Focus: Benefit from wellbeing initiatives, including 24/7 support through the Sonder app.
* Exclusive Perks: Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plus great team discounts through our Perks Program.
* Parental Support: Access generous Parental Leave from day one, supporting both primary and secondary carers.
It's more than fitness. It rises above competition, and it's bigger than wellbeing. Sport is anything that gets you moving. We believe it can transform just about everything from building confidence to slam‐dunking stress. Sport makes us the best version of ourselves, and the simplest way to express our thinking is this – Sport is calling.
About the role
As an Assistant Store Manager (known internally as Customer Service Manager), you're key in supporting the Store Manager to help the store reach its full sales potential, run smoothly, and create a positive, engaging environment for the team.
In this role, you'll be the customer experience and coaching lead, setting the rhythm and service standard and driving development and performance on the floor. Supporting a team of up to 25, with 6–10 on the floor at any time, you'll work alongside a small but collaborative and solutions focused leadership team. To thrive here, you'll ideally bring:
* Proven leadership and coaching experience (retail preferred, but not essential)
* Experience in customer‐centric roles and the ability to lead by example, delivering top‐tier service
* Confidence leading diverse teams with a natural ability to motivate and inspire others
* A goal‐driven mindset — you know how to lift standards and build capability
* Experience in visual merchandising, stock control, health and safety and store security
Apply today to join Australia's biggest sporting team!
Why Super Retail Group?
Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, BCF, Macpac and rebel and is one of Australia and New Zealand's largest retailers.
We believe diversity, equity, inclusion and belonging are essential to creating a workplace where everyone can thrive. We value the unique perspectives and experiences that strengthen our teams and help us innovate, and we're committed to fostering an environment where everyone feels they belong and can reach their full potential. If you need any adjustments during the recruitment process or workplace accommodation to perform at your best, please let us know in your application.
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