Job Type: ContractLocation: MelbourneJob Category: Call Centre and Customer ServiceFujifilm Australia
Job Description
We are seeking a self‐motivated, talented, and aspiring individual looking for a new challenge to join our welcoming and friendly team. If you have customer service experience with a passion for ensuring customer needs are met, then this is the role for you!
The Role
* Regularly check‐in with customers to discuss and resolve issues, and discuss forecasts/required inventory.
* Review customer indent items on a monthly basis and supply customer or sales team with consignment count and process consignment sheets.
* Assist with the creation of letters to communicate change in prices across all product categories.
* Maintain customer price lists, including those of distributors.
* Assist in communication with the relevant stakeholder for new projects and assist with project documentation and processes.
* Support the Fujifilm Australia Business Management System (review/update customer, ordering or processing documents, monitor existence of documented policies/procedures that adequately meet current certification standards, etc.)
Your Skills And Experience
* Tertiary qualifications in business, management or a related field (desired).
* Experience or knowledge working with Salesforce (desired).
* Proficient in Microsoft applications including Excel and Word.
* Clear verbal and written communication skills (able to communicate product codes and sizes clearly over the phone).
* Comfortable with numbers (prices, discounts, credits, etc).
* Strong administration and organisational skills.
* Attention to detail.
In Return We Offer
* Competitive salary + 3.5% annual on‐target incentive.
* A culture that encourages innovation and provides career opportunities.
* Flexible/hybrid work practices, with opportunity to work from home 1 day/week.
* A friendly and supportive team.
If you're ready to drive success in a dynamic and fast‐paced environment, apply now to join our team and make a significant impact within Fujifilm Australia!
Fujifilm celebrates diversity and we are committed to having a culture as diverse as our company and its products. Difference is valued and celebrated as it is what helps us innovate. We are an equal opportunity employer and treat all employees and potential employees fairly. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us, and we will be happy to assist.
For this role, only those candidates with the eligible right to work in Australia will be considered.
FUJIFILM Australia kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
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