A global IT maintenance leader in Toowoomba Regional seeks a skilled Desktop Support Engineer L1 to deliver efficient onsite support. You will manage incidents related to desktop devices, ensuring high-quality customer service and smooth operations. Successful candidates should possess 2-3 years of desktop support experience and strong knowledge of Windows 10 and Office 365. Familiarity with ITIL processes and service management tools like ServiceNow is essential. The role offers a collaborative environment focused on optimal desktop performance.#J-18808-Ljbffr