Overview
Join to apply for theCustomer Service Officerrole atHearing Australia.
Hearing Australia is a trusted leader in hearing health nationwide.
We exist to support and empower people through hearing health when and where they need it.
Responsibilities
Greet clients and attend to all counter and telephone enquiries
Cover reception and undertake general administration duties including booking client appointments, processing claims, data entry and monthly reports
Liaise with clients of all backgrounds, including children and adults, some with complex needs, and clients from multicultural, Aboriginal and Torres Strait Islander backgrounds
Perform minor hearing aid repairs and troubleshooting
Assist Clinicians with the provision of clinical services by identifying client needs, offering professional advice and demonstrating the use of hearing aids
What you'll bring (Qualifications/Experience)
Experience as a proactive problem solver with a sense of ownership
Intermediate/advanced computer literacy and some exposure to iPad/phone applications
A desire to work in an organisation that contributes to the greater good and makes a difference to clients and their families
What we offer
Attractive salary package with a generous 15.4% superannuation
Flexible work arrangement opportunities to support work, personal and family needs
Role details
Location: Bundaberg Hearing Centre (part-time, 4 days per week; must include Monday, Wednesday and Friday, 8.30am to 5.10pm)
Contract: 6 months with potential to extend
Requirements
Willing to undergo a Police Check (paid by Hearing Australia)
Current driver's licence and rights to work in Australia
Equal Opportunity
Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion.
We encourage Aboriginal and Torres Strait Islander peoples and applicants from diverse cultures who are bilingual to apply.
We are committed to a barrier-free recruitment process and work environment; please let us know if you require accommodations.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Wellness and Fitness Services
Hospitals and Health Care
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