Nestled along the pristine shores of Port Stephens, The Anchorage Hotel & Spa is a destination of laid‑back luxury. With its relaxed coastal charm, elegant design, and warm hospitality, it's where guests come to unwind, indulge, and reconnect – from soothing treatments at Spa Lucca, to fine dining at The Galley Kitchen, and unforgettable seaside adventures.
We're looking for a suitably qualified Full Time Spa Therapist to join our welcoming Spa Lucca team. As a spa therapist you will provide a quality, personal, warm, and friendly service.
What you will be doing
* Living and breathing exceptional customer service standards. You know your clients by their first name, and you take pleasure in going above and beyond to ensure they have everything they need
* Calming the busy minds of our clients via relaxation massage techniques to restore balance
* Understanding our products and their ingredients to confidently recommend and prescribe these to your clients
* Maintaining the cleanliness and presentation of treatment rooms and spa facilities
* Assisting with reception and guest coordination where required
* Following workplace health, safety, and hygiene standards
* Understanding the importance of immaculate grooming and presentation in your work environment
About you
You are a team player who thrives on providing our guests with exceptional service. You will have a passion for the wellness industry, have high grooming standards, and will pride yourself on giving our guests the 5‑star luxury experience they have come to expect. Along with a strong work ethic, you will take pride in following processes and doing your job well, as well as being eager to expand your knowledge and learn new techniques.
You will thrive with us if you:
* Are friendly, inclusive, and love connecting with people
* Take pride in your presentation and the space around you
* Enjoy working in a dynamic and supportive environment
* Are passionate about wellness, beauty, and creating memorable experiences
* Are available to work weekends, with some weekday availability
You will need
* Certificate IV in Massage Therapy and/or Beauty Therapy
* A current First Aid and CPR certification
* Diploma of Remedial Massage is also advantageous but not essential
All candidates progressing to the next stage of recruitment will complete relevant checks, including a criminal history check, reference checks, and right‑to‑work verification – all facilitated by The Wests Group.
About us
Spa Lucca is part of The Anchorage Hotel & Spa, a coastal retreat known for its elegant simplicity and exceptional guest experiences. Whether it's a rejuvenating spa treatment, a glass of wine overlooking the marina, or a day spent exploring the beauty of Port Stephens, The Anchorage offers an unforgettable escape.
As part of The Wests Group Australia, one of the Hunter region's largest and most respected employers, you'll be supported by an organisation that values people, growth, and community.
Why you'll love being part of Wests
When you join Wests, you're joining a workplace that values your wellbeing, growth, and balance – with benefits designed to help you thrive both personally and professionally:
* Wellbeing: First Nations Cultural Leave, Wellbeing Leave, flexible work options, community care leave, free annual flu vaccinations, and access to 24/7 Employee Assistance Programs (EAP).
* Career: Paid traineeships and professional development programs.
* Financial: Award wages and penalty rates, paid parental leave, 17.5% annual leave loading, and 40% off meals for employees.
* Lifestyle: $25/month Balance Collective gym membership (including your partner), discounted nib Health Insurance, savings at Reflections Holiday Parks, and discounted stays at The Executive Inn, The Gateway Inn, and The Anchorage Hotel & Spa.
At Wests, we're proud to create a workplace that reflects the diversity of our community. We welcome people from all backgrounds and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.
If you're ready to take the next step in your wellness journey and be part of a team that genuinely cares, we'd love to welcome you to Spa Lucca.
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