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Project support field officer

Sydney
Department Of Education
Posted: 27 November
Offer description

Project Support Field Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

* 2X Roles Temporary Full-Time until 30 June 2028
* Located in Sydney (Chatswood) with flexible working arrangements available
* Salary – Clerk Grade 5/6, Base Salary ($99,938 –$110,271), plus employer's contribution to superannuation and annual leave loading.

About the role

Support the state-wide delivery of the Continuing Apprentices and Trainees Placement Service (CAPS) managed by Training Services. Provide operational support to strengthen regional activities through CAPS and other Apprenticeships & Traineeships initiatives, with a focus on stakeholder engagement. This includes assisting with meetings, responding to enquiries, maintaining records, and supporting collaboration to achieve commencements, completions, and aspirational program targets in line with the National Skills Agreement.

For further information please click here to view the role description

About you

* Excellent communication and customer service skills with the ability to handle diverse enquiries professionally.
* Strong organisational skills with the ability to prioritise and manage tasks.
* Experience in stakeholder engagement and relationship management.
* Conduct presentations and engagement sessions to promote the CAPS Program.
* Knowledge of the apprenticeship and VET system is advantageous but not essential.
* Committed to delivering high quality support services and achieving positive outcomes.
* Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

* Driver's licence and willingness to travel.
* A Working with Children Check is an essential requirement for this role.
* Demonstrated understanding of and commitment to the value of public education.

Benefits

* Flexible working arrangements
* 35 hour working week
* Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
* Flex Leave entitlements, generous holidays & leave conditions
* Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing an answer to the pre-screening questions below:

Pre-screening Question 1

This role has demanding targets. Describe your experience in supporting a project. What were the lessons learnt that you could apply on the next project and how would you approach meeting and achieving these performance expectations? (300 words max)

Pre-screening Question 2

The successful applicant needs to engage with a broad range of stakeholders across the vocational education and training sector. How would you approach building effective relationships and ensuring clear, consistent communication with diverse stakeholders? (300 words max)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department's values and priorities.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.


Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date 14 December 2025 at 11:59pm.


For role enquiries please contact Dan Giron, Training Services Manager at


We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.


A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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