The Metcash story began from the humble origins of our first family‑owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.
Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support.
Company description
Mitre 10 West Gosford is a proudly family‑owned business with strong community roots and a trade‑focused operation supporting local builders, contractors and volume customers. This is not a typical retail store – it's a hands‑on, fast‑moving trade environment where operational excellence and strong team leadership are key.
Job description
We're seeking a practical, floor‑based Store Manager who enjoys being involved in the day‑to‑day running of the business, understands trade customers and products, and can motivate a team to deliver consistently for high‑volume trade accounts.
If you thrive in a busy, operational role, enjoy coordinating people, product and logistics, and like leading from the front – we'd love to hear from you.
What you'll be doing
* Leading, coaching and motivating a multi‑skilled team in a trade‑driven store environment
* Being hands‑on on the floor, supporting staff and customers throughout the day
* Overseeing daily store operations including stock flow, merchandising and trade order fulfilment
* Coordinating and managing deliveries, logistics and supplier interactions
* Ensuring strong product knowledge across the team to support trade and builder customers
* Driving operational efficiency, safety standards and sales performance
* Building and maintaining strong relationships with builders, contractors and volume trade customers
* Working closely with ownership and leadership to deliver business and operational goals
What we're looking for
* A hands‑on, operational leader who leads by example
* Strong understanding of trade customers, products and supply flow
* Experience coordinating deliveries, stock movement and daily logistics
* Proven ability to motivate, develop and hold teams accountable
* Background in hardware, trade, construction supply or big‑box retail (highly desirable)
* Organised, practical and solution‑focused with a strong work ethic
* Someone who enjoys being part of a tight‑knit, hard‑working team
Benefits
We're proud to offer a workplace that supports your well‑being, growth, and belonging:
5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually
Endless learning and development opportunities
12 weeks of gender‑neutral paid parental leave for primary carers
Bronze Employer for LGBTQ Inclusion
Gender pay gap under 5% (WGEA 2024‑2025)