As our highly valued Technical Business Analyst (API) based in Brisbane your role will connect business intent to reusable, scalable and well-designed enterprise grade API's across the enterprise integration layer.
Responsibilities
* Translating business needs into clear, technically actionable API requirements, artefacts and delivery outcomes
* Working closely with API engineers, architects and stakeholders to shape reusable enterprise services rather than one-off integrations
* Supporting the prioritisation and delivery of API initiatives aligned to enterprise strategy and platform capability
* Analysing business processes, customer journeys and domain requirements to identify integration opportunities and dependencies
* Producing high-quality technical documentation that improves delivery clarity, consistency and long-term maintainability
* Supporting teams to make informed trade-offs that balance speed, quality, scalability and sustainability
* Advocating for API reuse and standardisation to reduce duplication and technical debt across the enterprise
* Contributing to planning, governance and continuous improvement activities across the API delivery lifecycle
Do things differently with us
This isn't a traditional business analyst role focused purely on gathering requirements. You'll operate at the intersection of business strategy, platform capability and modern integration delivery.
You'll work closely with API engineers, architects and cross‐functional technology teams to shape services that are reusable, scalable and aligned to enterprise direction. That means understanding both the business context and the technical implications of delivery decisions.
You'll help move the organisation away from bespoke integrations and towards shared enterprise services that create long‐term value across digital, workflow, data and AI capabilities.
If you enjoy translating complexity into clarity, influencing delivery outcomes and working across both business and technical domains — you'll thrive here.
Qualifications
* Demonstrated experience as a Technical Business Analyst, Systems Analyst or similar role within technology or integration environments
* Strong understanding of APIs, integration concepts and modern delivery practices
* Experience translating business requirements into detailed technical artefacts and actionable delivery outcomes
* Ability to work effectively with both technical and non‐technical stakeholders across complex environments
* Strong analytical and documentation skills, with attention to detail and clarity
* Experience supporting prioritisation, planning and delivery activities within Agile or hybrid delivery environments
* Understanding of enterprise platforms, reusable service models and integration patterns
* A collaborative mindset, with the ability to influence outcomes and support cross‐functional delivery teams
* Relevant qualifications in Business, Information Technology or a related discipline
Benefits
Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families.
Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people.
Questions?
Please contact our Talent Acquisition team at careers@gsb.com.au
At Great Southern Bank, we're building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences – including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community – because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision‐making, we empower our people to do their best every day.
We move with purpose, are curious about what's next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast‐changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you'll feel right at home here at Great Southern Bank.
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