Job Title: Customer Support Specialist
This is a dynamic role where you will be working in the contact centre within our Adelaide HQ. You will be part of a team that provides support to News Corp Australia's subscriber customers for their digital and print products.
Key Responsibilities:
* Provide high-quality customer service over phone and webchat regarding account inquiries and product information.
* Work efficiently through every interaction using Salesforce to accurately transact for the customer.
The successful candidate must have excellent communication skills, both verbal and written. They should also have experience in a customer service environment or sales background.