Job Title: Reservation Sales Associate
* Key Responsibilities:
o - Provide exceptional guest service with a caring and personalized approach.
o - Work closely with the Front Office and Sales and Marketing Teams to attend to guest requests and needs.
o - Possess extensive knowledge of our Global Hyatt Hotels, emphasizing properties in Indonesia, as well as rates and offers available.
Required Skills and Qualifications:
* Excellent English language skills, both written and spoken.
* Excellent communication and phone skills.
* A customer-focused attitude with excellent attention to detail.
* Ability to work in a fast-paced team environment.
* Full-time hours between 8am and 6pm, Monday to Friday, and 10am to 6pm on Saturday.
Benefits:
* Extensive training and ongoing development opportunities.
* Career progression into specialist departments such as Group Reservations, World of Hyatt Loyalty Program, Social Media, and Distribution Services.