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Application Deadline: 24th December 2025
As the largest jewellery brand in the world, we give a voice to millions of people's lives every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.
About the Team:
The Regional Sales Manager will be responsible for driving sales instore across our Melbourne stores in our Victorian team. You will inspire and build high performing teams whilst strategically driving sales and profitability across your region.
The RSM will be responsible for building strong partnerships with key stakeholders (inc. franchise partners and multi-brands) in order to maximise the people, product & operational opportunities within the region.
You will be accountable for:
* Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
* Drive sales performance to achieve targets and store KPIs
* Coach and lead Store Managers and teams to maximise sales & profitability to deliver high standards of operational execution
* Lead and deliver 'best in class' customer experience, brand initiatives and operational standards across all stores
* Business partner closely with HR, Retail ops, Training and Merchandising in order to maximise potential in people, product and sales
* Cultivate and maintain strong relationships with store owners, franchisees and store teams
* Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
* Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
* Improve regional stock loss and accuracy
You will have:
* Extensive management experience within a large organisation and a proven track record of successfully delivering in a similar multi-site field management role
* A customer centric and service focused team leader with a target driven and sales-focused mentality
* A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
* An inspiring leader, coach and mentor with excellent people development skills
* Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
* Generous staff discount on all Pandora products
* A day off on your birthday
* Subsided Health Insurance
* Retail Bonus Scheme
* Employee Assistance Program
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.
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