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Front desk / administration officer

Gold Coast
Pro 4x4 Australia
Administration Employee
Posted: 13 March
Offer description

About the Role

Pro 4x4 Australia is seeking a reliable and organised Front Desk / Administration Officer to join our team in Ormeau. This role is the first point of contact for customers and plays a key role in keeping our workshop operations running smoothly through bookings, invoicing, and general administrative support.

The ideal candidate will have strong communication skills, excellent organisation, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities
* Managing front desk operations and greeting customers

* Answering phone calls and responding to customer enquiries

* Booking vehicles for onsite installations and workshop jobs

* Preparing and drafting invoices for completed work

* Reconciling invoices and ensuring accuracy of billing

* Coordinating with workshop manager regarding job scheduling

* Maintaining booking calendars and job records

* Processing payments and handling basic accounts administration

* General office administration and filing

Skills & Experience
* Previous experience in administration, reception, or customer service

* Experience with invoicing and basic accounts reconciliation (preferred)

* Strong organisational and time management skills

* Excellent verbal and written communication

* Ability to multitask and work in a fast-paced environment

* Proficiency with office software and invoicing systems

* Friendly, professional, and customer-focused attitude

What We Offer
* Full-time stable position

* Supportive team environment

* Opportunity to grow within a rapidly growing 4WD accessories business

* Monday to Friday role 7am - 4pm

How to Apply

If you are organised, proactive, and enjoy working with customers in a dynamic workshop environment, we would love to hear from you.

Apply by sending your resume and a short cover letter.

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Send an application
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