Overview
Join to apply for the
Banquets (Events) Supervisor
role at
Sheraton Hotels & Resorts
.
At the heart of the community, Sheraton Grand Mirage Resort Port Douglas brings people together — both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a "Supervisor – Banquets" because together, we are better. Start your career local at Sheraton, where you don't just work - you belong.
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises of 295 guest rooms, suites and villas.
Company: Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Location: Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland, Australia, 4877.
Schedule: Full Time
• Position Type: Non-Management
Department: Banquets
Department note: This position reports to the Banquets Manager and is a hands-on role.
Location in relation to role: Port Douglas, Queensland, Australia.
Be your best. Grow your career with Marriott, where you don't just work – you belong.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Responsibilities
Experience in set up and running of large conference and dinner events
Ensure that staff rosters and shifts optimise productivity and are within guidelines
Attention to detail
Exceptional guest service
Responsible for supervision and training
Undertake and complete associate certification training, including ongoing training of technical and service skills
Ensure payroll is completed and authorised according to Resort policy
Ensure all food and beverage items served to guests are of the highest standard and presentation as per Resort standards
Handle customer queries efficiently
Qualifications
The ability to effectively lead, develop and motive a team of engaged associates
12 months previous experience in a supervisory role
Experience in a 4 or 5 star Hotel (desirable)
QLD Responsible Service of Alcohol Certificate
Benefits
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Free onsite parking and work attire laundered
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Be your best. Grow your career with Marriott, where you don't just work – you belong.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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