Introduction You'll move into a strategically important role. You will be working with our existing customers to ensure their needs are meet, as they transition into a digital mine. This position requires a focus on both internal and external customers. As a part of the role, we are committed to providing training on our MST Core products which we have engineered and built in house. Description Typical daily tasks include: Management of customer relationships, ensuring satisfaction of key stakeholders on site. Transfer of knowledge as required to Field staff to ensure continuity of delivery Identify sales growth opportunities Development & management of territory and account sales plans to achieve company objectives. Creation of quotes within the MST ERP system. Opportunity funnel magnet / follow through order completion from Quote to delivery Identify continual product improvement opportunities Maintain scheduled customer meetings for relationship and business opportunity development. Everyone at MST is responsible for safety and you will ensure a culture and practice of safety compliance is maintained on all worksites. Skills And Experiences To be successful in this role, you will be able to demonstrate the following skills and attributes: 5years’ experience in a Technical sales / account management or similar role Technical/Trade qualification in Electronics Engineering, Communications or IT Solutions Architecture, highly regarded but not essential Experience in Surface or Underground mining and Hazardous Areas (desirable) A sound understanding of the mining market and ecosystem Adequate experience and capability in computing programs / Microsoft / salesforce / BI tools Excellent understanding of human behaviour, high emotional intelligence with the capacity to thrive under pressure Excellent time management A valid driver’s license About us: MST Global is an Australian founded company operating globally across six continents and is now part of the Komatsu Group. Our people are our greatest asset and contribute across all levels of our vertically integrated operations to achieve our mission to empower safety and productivity solutions for our customers. We are guided by our core Company values of Safety First, Integrity Always, Customer Focused, People Imperative, Results Driven and Innovation Essential. We embrace our global teams and resources. We are an all-hands-on deck organisation where no task is too small or goal too big if we are working together. In return for your hard work and dedication, you will have: the support of a knowledgeable and enthusiastic team access to our EAP service to support your wellbeing excellent remuneration & staff incentives ongoing training & development the opportunity to grow within our company recognition for your hard work You’ll be part of a workplace where you feel like you belong. If you think you've got what it takes, we'd love to hear from you.