An IT support company in Melbourne is seeking a Level 2 IT Engineer to provide exceptional helpdesk support and troubleshooting. This role involves managing tickets, mentoring junior team members, and ensuring excellent communication with clients throughout the support process. Candidates should have a technical background, experience with Microsoft 365, and a strong commitment to delivering a superior client experience. COVID-19 vaccination is required due to healthcare client mandates.#J-18808-Ljbffr