Contact Centre Consultant – Full Time We are now seeking applications for enthusiastic individuals to join our Member Experience team as a Contact Centre Sales Consultant.
This position is based in the Townsville Head Office or Brisbane Admin Office.
As the Contact Centre Sales Consultant, you will be required to provide excellent Member service by providing timely, accurate and friendly sales and advice in answering Member enquiries via telephone and other on-line channels.
You will also be required to deliver quality Member solutions by discovering referral opportunities for new products and services that meet or exceed our Members expectations.
This is a full-time position based on a 38 hour working week.
The successful applicant will also be required to work Saturday mornings on a roster basis.
About You To be eligible to apply for this position you must demonstrate the following: Exceptional customer service skills Demonstrated ability to sell products and services Intermediate Microsoft office suite skills Excellent written and verbal communication skills Demonstrated ability to work as a supportive team member Previous experience in a contact centre environment (desirable) Forward your expression of interest addressing the selection criteria by clicking 'Apply' below by Friday 12 December at 5pm.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.