Medical administrative assistant (banksiadale)

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work‐shaper, team‐shaper, idea‐shaper, world‐shaper.

This is your opportunity to help shape the future of sustainability with world‐changing innovations and low‐carbon technologies. Become a valued part of the team that's shaping the future of aluminium, revolutionising the way the world lives, builds, moves and flies. Be part of it and shape your world.

About the role

If you're an experienced Medical Services Administrative Assistant, there is an exciting opportunity for you to join the Alcoa family. This permanent, full‐time position offers a family‐friendly Monday‐to‐Friday roster that allows you to work across two site locations. You will be based at the Huntly Mine Site for three days a week and at the Pinjarra Refinery Medical Centre for two days.

In this role, you'll report directly to the Occupational Health Manager and provide comprehensive support to the location's Occupational Health Services team. Your responsibilities include managing patient records, scheduling appointments, coordinating with local healthcare providers, and ensuring the smooth operation of the medical centres.

You'll need excellent organisational skills, attention to detail, and the ability to handle sensitive information with complete confidentiality. You will be accountable for supporting Health Services personnel and other support services that assist employees and contractors. This position requires you to handle employee medical records confidentially and to use a high level of interpersonal and communication skills.

Key responsibilities

• Provide comprehensive administrative support to the Occupational Health Services team, including handling correspondence, managing patient inquiries, and coordinating with health professionals and line management.
• Manage medical records and documentation, including maintaining and updating patient files, digital databases, and processing medical reports.
• Coordinate medical services, such as scheduling appointments, follow‐ups, and managing employee referrals to external specialists and diagnostic services.
• Oversee office and medical supplies, which includes budgeting, ordering, and managing inventory and equipment.
• Process financial transactions, including invoices and purchasing requirements.
• Ensure the maintenance of the medical facility and equipment by coordinating repairs, servicing, and calibration with external vendors and service providers.

What's on offer

• Competitive remuneration and benefits packages
• Salary packaging for a novated car lease, employee share plan and superannuation options.
• Parental leave support for all caregivers
• Safety is our top priority – our days start and finish with it
• As a values‐based company, we Act with Integrity, Operate with Excellence, Care for People, and Lead with Courage
• Career development opportunities to pursue your passions

What you can bring to the role

• Basic St Johns Ambulance First Aid Certificate
• Highly proficient computer skills across the Microsoft Suites and other database type systems used by Alcoa such as Oracle
• Well‐developed interpersonal communication skills, to deliver key messages across levels of the business
• Strict adherence to confidentiality of information, attention to detail, and work management.
• A strong motivation to work effectively unsupervised, and ability to prioritise actions from a broad customer group, to compliment your drive to meet customer demands in a timely manner.

You will need to be self‐motivated and self‐directed in this role, but you should also feel comfortable consulting with other staff members for advice when needed. You will be responsible for processing all medical records in a strictly confidential environment.

You must be flexible and able to prioritise your workload, as your responsibilities will depend on the evolving needs of employees and staff.

Additional information

You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

About the location

Recognized as an industry pioneer, Alcoa has established itself as an international company with operations across six continents. Alcoa's Australian portfolio includes two bauxite mines in Western Australia, three alumina refineries at Kwinana, Pinjarra and Wagerup, and one aluminium smelter in Portland VIC and two corporate office facilities in Bindjareb and Booragoon. Wherever you choose to join us, you'll be joining a global team committed to advancing sustainability and delivering excellence and innovation.

We are values‐led, vision‐driven and united by our purpose of transforming raw potential into real progress. Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are protected, respectful and inclusive of all individuals.

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