Job Summary:
The Data Center Operations Technician role involves maintaining system reliability by resolving trouble tickets efficiently. This includes engaging in data center activities such as capacity planning, rack deployment, cabling, hardware and software troubleshooting, and decommissioning.
Main Responsibilities:
* Maintain high system reliability
* Escalation point for all Systems and problems
* Troubleshoot Linux server issues
Key Requirements:
* Troubleshoot technical issues on various platforms
* Remediate physical layer outages
* Restore power issues on racks
Operations Overview:
* Meet 24x7 On-Call requirements
* Install & configure racks of hosts within SLAs
* Triage & resolve trouble tickets for devices in your region
Project Management:
* Participate in high impact projects
* Help build the world's largest Cloud infrastructure
Hiring & Mentorship:
* Contribute to team building through hiring process/candidate interviews
* Share knowledge and educate staff on best practices
This is a challenging role that requires strong technical skills and excellent problem-solving abilities. If you are passionate about technology and enjoy working in a fast-paced environment, we encourage you to apply.