We are seeking a highly motivated Medical Receptionist to join our busy private general practice. This is an excellent opportunity for someone with strong communication and organisational skills, who has a keen interest and commitment in providing excellent patient service and care.
* Previous experience working in a medical setting is preferred.
* Experience with Best Practice software is desirable.
The successful applicant will possess the following:
* A friendly and professional attitude, with a willingness to learn and adapt to new tasks and procedures.
* A solid level of computer competency.
* Excellent communication and interpersonal skills, with a strong customer service focus.
* Good time management skills and the ability to remain calm when working under pressure.
* Ability to always provide an exceptional service experience to patients.
* Ability to prioritise and multitask in a fast paced, changing environment.
* Ability and confidence to work independently, as well as supportively in a team.
* A strong work ethic with exceptional attention to detail and accuracy.
* Ability to confidently and respectfully liaise with all colleagues.
Key Responsibilities:
* Greet patients in a friendly and professional manner.
* Provide excellent customer service to patients and visitors, responding to their enquires in a timely, efficient and compassionate manner.
* Manage incoming calls and schedule appointments using our practice management software.
* Process patient billing and ensure accurate record-keeping.
* Assist with varied administrative duties including, but not limited to, filing, scanning, fax/email, managing online appointment bookings and record/report transfers.
* Ensure compliance with relevant legislation and industry standards including privacy and confidentiality.
* Australian permanent residency status is required for this position.
Please forward your CV to *****@cbms.com.au
Closing date: 14/02/2026, although position may be filled prior to this date.