Part-Time Medical Receptionist – Illawarra Family Medical Centre (Wollongong, NSW)
Are you an experienced and highly organised Medical Receptionist looking for a flexible, part-time role in a welcoming and supportive environment.
At Illawarra Family Medical Centre, we're looking for a friendly and professional individual to be the welcoming face of our practice. As the first point of contact for our patients, you'll play a vital role in delivering excellent service and supporting the smooth day-to-day running of our practice.
What you'll be doing:
* Greeting patients warmly and managing enquiries in person and over the phone
* Scheduling and managing appointments using our practice management system (Best Practice)
* Maintaining financial records, processing patient payments, and processing Medicare claims.
* Keeping the reception area tidy and presentable
* Supporting the medical team with administrative tasks
* Ensuring patient confidentiality and following data protection protocols
What we're looking for:
* Previous experience as a medical receptionist or in a customer service role in healthcare
* Ability to multitask effectively in a fast-paced, dynamic environment
* Excellent communication skills, with a warm and professional manner
* Strong organisational and time management abilities
* Proficiency in using medical software particularly Best Practice and general computer systems
* A caring, empathetic approach with a genuine interest in patient wellbeing
* High attention to detail and discretion when handling sensitive information
* A proactive team player who shows initiative
* Availability to work a mix of early starts (from 7:00am) or later finishes (up to 7:00pm)
What we offer:
* Flexible part-time hours
* A supportive and collaborative team environment, with management support
* Competitive pay for the right candidate based on experience and qualifications
* Opportunities for training and professional development
* An opportunity to have a meaningful impact on the wellbeing of our patients
We are seeking a candidate who is available to commence employment as soon as possible. If you're ready to join a thriving practice where your skills and care make an impact, we'd love to hear from you.
Apply now to submit your application. Please note, previous applicants need not reapply.
For further enquiries, please contact Suzi on
Job Types: Part-time, Permanent
Pay: $26.00 – $32.00 per hour
Experience:
* Medical receptionist: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person