Jungle Merchandise is a leading independent music merchandise company based in Marrickville. We run D2C storefronts, tour merch, and fulfilment for artists from Bad Omens and Sleep Token to Fred again and Ballpark Music. Everything ships from our own warehouse and retail space. eCommerce is a primary growth lever and we need someone to own it end to end.
The role
This is a leadership position, not a campaign coordination job. You'll have a direct report handling day-to-day Shopify ops, product uploads, and customer service. Your job is to set the direction.
You'll own the full D2C P&L across artist storefronts and the Merch Jungle brand store. That means gross profit targets, margin management, stock decisions, artist relationships, and the growth strategy. You'll also lead the work of connecting our in-venue and online audiences - the fan at the show and the fan shopping online are the same person, and closing that loop is one of the real opportunities here.
What you'll be doing
* Setting and delivering annual D2C revenue and gross profit targets
* Owning senior relationships with artists, managers, and labels
* Leading eCommerce pitches and campaign planning for new and existing partners
* Running the Klaviyo email calendar, product launches, and promotional activity
* Identifying tech stack and automation improvements that reduce manual effort
* Managing and developing your direct report
What success looks like in the first 90 days
You've got a clear picture of where D2C is performing and where it isn't. You've taken ownership of active artist relationships. Your coordinator has clear direction. You've identified the top changes that would have the biggest impact and you've got a 12-month plan with real targets behind it.
You're probably a fit if you have
* 7+ years in music eCommerce with hands-on Shopify experience across multiple artist storefronts
* Owned campaign P&Ls with accountability for stock, margin, and sell-through
* Managed senior artist and management relationships directly
* Led a small team without micromanaging
* A genuine interest in the music industry, not just the eCommerce part
Competitive salary with a performance bonus tied to results.
If this sounds like the kind of role you've been waiting for, drop me a message or apply via the link below.
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