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It support team leader - lead service desk & itil excellence

Shepparton
Goulburn Valley Health
IT
Posted: 13 March
Offer description

A regional healthcare provider in Shepparton is looking for an IT Support Team Leader to manage the HRHA IT Support operations. The successful candidate will have at least 5 years of experience in service desk operations, with a minimum of 2 years in a leadership role. Key responsibilities include ensuring high-quality support provided by the team and producing monthly performance reports. The role demands excellent communication skills and knowledge of service desk tools such as ManageEngine, ServiceNow, or Jira.#J-18808-Ljbffr

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