Job Opportunity: Senior Quality and Business Improvement Lead
Location: Melbourne preferred. Other Bureau capital city locations will be considered.
The Bureau is seeking an experienced, senior Quality and Business Improvement Lead to partner with the Observing Systems and Operations (OSO) Program. This role involves overseeing business improvement and transformation initiatives that drive operational excellence.
This position is within the Data and Digital Group (DDG) in the OSO Program. Working as an embedded resource in the Observing Systems Support and Transformation Section, the role will provide strategic advice and lead continuous improvement and quality initiatives to support operational excellence and enable the OSO Program's operating model.
The role is responsible for designing, delivering, and embedding new processes. It involves consulting with key stakeholders about changes and implementation plans, and supporting strategic programs of work driven from inside and outside the OSO Program.
The Quality and Business Improvement Lead will collaborate with subject matter experts responsible for the development, design, installation, or maintenance of observations technology, leveraging their expertise.
The role will also work closely with customer engagement teams in the Business Solutions Group and Community Services Group to inform and support customer conversations related to observations technology and customer agreements.
Additional relevant duties may be assigned as appropriate.
To be successful, you will have:
* Experience providing and presenting strategic advice to senior leadership teams
* Demonstrated experience in understanding, developing, or implementing successful transformation initiatives, especially involving a large, diversified workforce and technology
* Proven ability to work within a team environment, collaborate effectively, and drive innovation
* Strong problem-solving skills with a track record of achieving positive outcomes
* Excellent communication and liaison skills
* Ability to work autonomously with high levels of coordination and reporting skills
* Enthusiasm and drive
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