Job Overview
We are seeking a highly skilled professional to join our team as a Key Performance Consultant. This role will involve delivering expert assistance in addressing technical inquiries, building personal knowledge of new products, and elevating the customer experience.
Main Responsibilities
* Product Knowledge: Build personal knowledge of new products and aspire to become a subject matter expert.
* Customer Support: Deliver expert assistance in addressing technical inquiries via the sales department.
* Tech Liaison: Liaise with technicians and management to provide technical solutions for both low and high voltage applications.
Requirements
* Technical Proficiency: Robust technical proficiency with an exceptional mastery, specifically concentrated on mining applications products.
* Industry Trends: Familiarity with greener energy solutions, and emerging trends in the industry.
* Analytical Skills: Strong analytical and problem-solving capabilities.