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Indigenous liaison & student support officer

Gold Coast
Tafe Queensland
Vocational Counsellor
Posted: 2 May
Offer description

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2021 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity

**As the Indigenous Liaison & Student Support Officer, you will**:

- Provide a program of support and consultation on academic, personal and career matters. This is to ensure increased participation rates and successful outcomes for Aboriginal and Torres Strait Islander Students in TAFE courses.

The aim of the role is to foster empowerment and independence in indigenous students undertaking studies through the enhancement of their existing study skills and/or abilities.
It is a genuine occupational requirement of this role that it be filled by an Aboriginal and/or Torres Strait Islander person.
The position reports to the Manager, Student Support.
This is a Permanent Part Time opportunity, 0.6 FTE (21:45 hours per week)
The position will be based primarily at Southport however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Commerciality, Teamwork, Innovation and Accountability.
- Live a safety culture, lead by example and support the Health, Safety and Environment Management System to create a TAFE Queensland wide safety culture.
- Provide appropriate support, consultation and referral for Aboriginal and Torres Strait Islander students on academic, personal and career matters.
- Provide Aboriginal and Torres Strait Islander students with academic support by arranging additional tuition for groups and/or individuals.
- Collaborate as needed with relevant government agencies and community organisations to support student access and outcomes.
- Act as a link between Aboriginal and Torres Strait Islander students and other regional staff, including teaching staff.
- Participate in student and staff orientations
- Initiate and be involved in staff development activities including cultural capability training.
- Liaise with School Community Education Counsellors and community organisations and provide information sessions to Aboriginal and Torres Strait Islander people about training opportunities at TAFE Queensland and arrange study visits to the organisation.
- Monitor; track and report on Aboriginal and Torres Strait Islander enrolment; participation and completion rates.
- Contribute to the achievement of TAFE Queensland's quality policies by encouraging an environment where high quality work is achieved and is supported by the adherence/development of quality system documentation.
- Update and maintain knowledge of TAFE Queensland's services, products and policies and use this knowledge base to make informed, consistent decisions in the delivery and/or referral of services.
- Undertake research and development on matters relating to business functions.
- Ensure day to day activities align with business operations.

How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
*
- Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander cultures and societies.
- Well-developed interpersonal and communication skills as evidenced by the ability to communicate effectively with Aboriginal and Torres Strait Islander people in a variety of contexts (including within their particular family/clan/kinship systems) and to liaise with educators and a broad range of representatives from community and government.
- Ability to provide advice and guidance to Aboriginal and Torres Strait Islander students on academic, personal and career matters to promote successful outcomes.
- Possess ability to enhance relationships between Aboriginal and Torres Strait Islander students and staff and TAFE Queensland by providing advice on sensitive cultural matters and initiating staff development on cross cultural issues and the facilitation of awareness programs in a variety of forms.
- Displays the initiative, attitude and ability to thrive in a dynamic, challenging and changing environment.

How to apply
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in resp

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Send an application
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