About the role: Reporting to our Education Systems Manager, you will manage the operational set-up and delivery of CPA Australia’s learning offerings across multiple systems The key focus for this role involves maintaining a thorough understanding of the processes and procedures of delivering CPA Australia’s education offer, identifying initiatives for process and system improvement, problem analysis and resolution with internal and external stakeholders, training staff and external contributors, gathering business and user requirements, testing new systems and enhancements, and documenting all relevant processes and procedures. This is an initial 2 year contract role Your key duties: Administer, configure and maintain LMS and EMS platforms, ensuring accurate set‑up of learning products, workshops and events Load, manage and quality‑assure learning content across LMS and related platforms Monitor system performance, identify issues, and coordinate timely resolution with internal teams and external vendors Perform system testing, including User Acceptance Testing (UAT), for new products, enhancements and upgrades Document system processes, configurations and changes to support operational consistency Partner with business stakeholders to gather requirements and translate them into effective system solutions Support system enhancement initiatives and continuous improvement of learning and event delivery processes Provide day‑to‑day technical support, guidance and training to internal users Maintain data accuracy and integrity across learning, event and related systems Proactively identify risks, efficiencies and improvement opportunities within learning and event platforms About You: Proven experience administering a Learning Management System (LMS) and/or Event Management System (EMS) Experience in an education, training or professional services environment Strong problem‑solving skills with a customer‑focused mindset Confidence working across multiple systems and managing competing priorities Clear communicator with strong documentation and stakeholder engagement skills This is a fantastic opportunity to contribute to a purpose‑driven organisation, supporting large‑scale learning and events delivery in a collaborative, forward‑thinking environment. Why We Love Working at CPA Australia At CPA Australia, we’re proud of our vibrant, values-led culture. We live by our core values: Create Opportunity, Pursue Excellence, and Achieve Together —and they shape everything we do. Here’s what makes working here special: Inclusive culture – We celebrate diversity and are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive. People-first culture – Work alongside passionate, like-minded professionals who strive to be their best. Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). Wellbeing matters – Access health and wellbeing sessions, learning labs, and a generous reward and recognition program. Supportive benefits – Paid parental, volunteer, and study leave, plus the option to purchase additional leave. Career growth – Take advantage of learning and professional development opportunities. Global mindset – Be part of a truly international organisation with over 20 offices around the world. Incentives that reward you – Participate in our annual incentive scheme. Fast-paced and purpose-driven – Thrive in a dynamic environment where your work makes a difference to our members and the profession. About Us: CPA Australia is Australia’s leading professional accounting body and one of the largest in the world. We have more than 175,000 members in over 100 countries and regions. Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes. We are values-based organisation underpinned by the CPA Australia Way, which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members. How do I Apply? Click Apply Now to submit your application for this opportunity. To learn more about CPA Australia and other opportunities, please visit our Careers page at https://www.cpaaustralia.com.au/about-cpa-australia/work-with-us/careers