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Overview
The Department of Families, Seniors, Disability Services and Child Safety is dedicated to creating a brighter future for Queensland’s most vulnerable. Join us as we support individuals and families from all walks of life and from all corners of the state, uplifting the lives of those who need it the most. Explore more about our department on our website.
Your contribution
Senior Practitioners are responsible for providing specialist advice, guidance and oversight to ensure that child protection services including assessment, intervention, casework and case management are delivered by the service centre to a high standard and in accordance with legislation and practice guidelines. The Senior Practitioner provides practice supervision individually and in groups to Child Safety Officers and Senior Child Safety Officers.
Your Responsibilities
- Ensure that specialist accountable, cooperative and integrated child protection services that respect the culture and context of each child, young person, family and community are delivered in accordance with departmental policies, procedures, statutory responsibilities and the Framework for Practice by the Service Centre.
- Developing and implementing systems, processes and strategies linked to legislative, policy and practice standards, optimizing the quality of child protection service delivery, including contributing to continuous quality improvement strategies.
- Providing practice supervision as required for Child Safety Officers and Senior Child Safety Officers to support a ‘quality practice' and a continuous improvement service delivery ethos.
- Establishing and maintaining relationships with Senior Team Leaders, Child Safety Officers and Senior Child Safety Officers to build capability, skills and knowledge in child protection service delivery particularly investigation and assessment, risk assessment in decision-making and complex case management.
- Facilitating group practice development and supervision sessions to build child protection capability within the Child Safety Service Centre.
- Supporting staff across the region in relation to complex matters within your area of specialist knowledge.
- Actively participating as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
- Providing authoritative advice, guidance and oversight of decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff.
- Providing accurate advice to senior managers on professional child protection practice issues, client needs and service delivery responses within the Service Centre.
- Enhancing the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Your Mandatory Requirements
- Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency.
- Travel is a requirement of this position, therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.
- Possession of a degree in accordance with the Qualification Requirements. Fact sheet available at: Qualifications - CSO careers (families.qld.gov.au)
How You'll Be Assessed
The department is seeking to identify the most suitable person for this position. We will consider your demonstrated knowledge, skills and experience relevant to the key responsibilities of the position (outlined above), along with your demonstrated personal attributes, and may also consider your potential contributions to the department's equity and diversity objectives.
Applications to remain current for 12 months.
Job Ad Reference: QLD/ /25
Closing Date: Tuesday, 30th September 2025
Occupational group: Psychology, Counselling & Social Work
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📌 Senior Practitioner
🏢 Queensland Government
📍 Cairns Regional