Bring Your Nursing Expertise Home - Join Serco's Virtual Clinical Team At Serco, you'll be part of a global team of 60,000+ professionals delivering essential public services on behalf of governments and organisations. We operate across six key sectors: Community Services, Defence, Healthcare, Immigration, Justice, and Transport. No matter your role or location, we're united by a shared mission: to bring service to life and make a meaningful impact every single day.Explore more at. About the Role We're hiring Registered Nurses (part-time and full-time, minimum 30 hours/week) to support Australians over the phone - offering expert guidance across a 24/7 roster, all from the comfort of your home. What You'll Do Triage and assess callers to determine appropriate care pathways Actively listen and extract vital clinical information Document interactions using a secure digital system Offer guidance using clinical pathways and evidence-based tools Refer or transfer to relevant services when required Training & Start Dates We offer a full week of paid training to set you up for success. Attendance for the full week is essential: 16 - 20 June 2025 7 - 11 July 2025 28 July - 1 August 2025 Hear from Our Team "I honestly can't recommend Serco enough. The staff have been incredibly accommodating and flexible with me as a new mum. And please do let newcomers know-this job is far from boring! There's so much variety in the calls, and I'm constantly using my critical thinking skills." - Current Serco Telehealth Nurse Who We're Looking For We'd love to hear from Registered Nurses who: Hold unrestricted AHPRA registration for a minimum of 3 years Have at least 3 years of full-time (or equivalent) clinical experience within the last 5 years Bring recent experience in a complex primary health, acute medical, emergency department, or rural/remote setting Are confident working autonomously and thinking on their feet in high-pressure situations Are comfortable using computer systems, including telehealth platforms, databases, and digital communication tools Have a home setup with reliable Wi-Fi, strong mobile reception, and a quiet space for confidential calls Enjoy making a difference in a flexible, home-based environment Why Choose Serco? Continue developing your clinical judgment and triage expertise Be part of a global company that values its people and offers room to grow Experience true flexibility - ideal for maintaining work-life balance Make a genuine difference, every shift Serco and Proud At Serco, our people matter. From managing public health services to supporting vulnerable communities, we all play a vital role. Our core values - Trust, Care, Innovation, and Pride - guide everything we do. We are proud to foster a diverse and inclusive workplace, welcoming applicants from all backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, veterans, and people with disabilities. Apply now and be part of a team that's redefining what nursing can look like.Discover more at or email us at