Job Description
The primary function of this role is to lead a team in delivering exceptional customer service. As a leader, you will be responsible for driving high levels of customer satisfaction while motivating and guiding your team to achieve meaningful results.
This is an opportunity to make a significant impact on the organization by contributing to business growth and sustainability. You will identify opportunities for process improvement and implement changes that drive efficiency and excellence.
Key Responsibilities:
* Lead a team in delivering quality customer service
* Develop and implement strategies to improve customer satisfaction
* Collaborate with stakeholders to identify opportunities for process improvement
* Implement changes that drive efficiency and excellence
Requirements:
* Leadership experience with a focus on customer service
* Strategic thinking with the ability to develop and implement plans
* Excellent communication and interpersonal skills
* Ability to work collaboratively with stakeholders
Benefits:
* Prime location with convenient access to public transport
* Flexible working arrangements to support work-life balance
* Impactful role with opportunities for professional growth
About the Organization:
The Office of the Public Trustee provides services to South Australians, including will preparation, powers of attorney, and administration of deceased estates and trusts. We are committed to protecting the wishes and interests of those we serve.