Introduction:Join the Fastest Growing Fitness Industry in the World!Description:Who We AreBravoFit is the Australia franchisee of Planet Fitness (NYSE), the leading global brand in fitness centers with over 2,700 clubs worldwide. We aim to impact the lives of 1 million Australians by providing fun and affordable fitness in a welcoming, non-intimidating environment that promotes inclusion, positivity, and self-fulfillment.Our team is small, agile, and collaborative, with a focus on opening 8-12 new locations each year and growing existing ones.What We BelieveWe believe we can positively impact generations of Australians. Our culture drives us to deliver our best work, guided by data, passion, accountability, and partnership. We strive to democratize fitness, one member at a time.What Makes a Bravo-FitWe are committed to creating a positive impact while redefining fitness. Our high-value, low-cost model offers members a fun, affordable experience. Planet Fitness is known as the Judgement Free Zone, providing a clean, comfortable, and non-intimidating environment focused on general fitness, especially for first-time gym-goers. We celebrate everyone's fitness journey; we are not a powerlifting or bodybuilding gym.Skills and Experiences:Job Skill Set RequirementsExcellent phone and communication skillsAbility to follow directions accuratelyAbility to work independentlyUpbeat and motivating attitudePunctuality and organizationRemitGreeting and farewell to members and guestsMonitoring club access for members and non-membersHandling inquiries and complaintsExplaining the Judgement Free Zone to all visitorsAnswering phone calls and taking messagesGiving club toursSelling memberships and managing member dataOperating POS systems and managing accountsScheduling PE @ PF sessionsMaintaining the front desk and club cleanlinessCompleting daily procedures and walk-aroundsAssisting with club housekeeping and restockingSupporting new team membersPerforming regular maintenance and safety checksExperience/QualificationsCustomer service experience is advantageousCertificate 3 in FitnessCurrent First Aid and CPR certification or willingness to obtain within three weeksWorking with Children (WWC) certificate/number for NSW & VIC, Blue Card for QLD, or proof of applicationRecent National Police Check (within 12 months)Bravo Core ValuesFaith & GritGuardian Of The Gate1% Better Every Day
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