Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.
The Opportunity
We are seeking an experienced HVAC Maintenance Technician to join our Maintenance team in Cairns. This is an area-level role supporting HVAC systems across all three of Crystalbrook Collection’s Cairns properties - Crystalbrook Riley, Crystalbrook Bailey and Crystalbrook Flynn.
As part of our Technical Services team, you will support preventative maintenance, fault diagnosis and repairs across heating, ventilation and air conditioning systems throughout the hotels. This includes systems located across guest rooms, public areas, plant rooms and back-of-house spaces.
Working closely with the Technical Services Manager and Maintenance team, you will help ensure HVAC systems operate safely, efficiently and reliably, supporting guest comfort, building performance and operational continuity.
This is a full-time role suited to someone who enjoys hands-on technical work, fault finding and working across a dynamic multi-site hospitality environment.
The Talent
You are a reliable and technically capable HVAC professional who takes pride in maintaining building systems that support guest comfort and hotel operations. You enjoy hands-on technical work and work well both independently and as part of a collaborative team.
Restricted Electrical Licence (or equivalent as required by legislation)Relevant trade qualification in Air Conditioning, Refrigeration or HVACPrevious experience maintaining HVAC systems within commercial or hospitality environmentsStrong knowledge of Workplace Health & Safety requirements and safe work practicesStrong fault-finding and diagnostic skillsExcellent organisational skills and attention to detailAbility to work collaboratively with operational teams across departmentsAvailability to work across a rotating 7-day roster including weekends, public holidays and call-outs if required
Why Us
At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:
50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental leave and lifestyle benefits A commitment to a green future through sustainable luxury practices Access to our internal mobility program and team reward schemes Online learning and training platforms and tailored career development pathways A culture of collaboration, diversity and elevated experiences Limitless career opportunities in a fast-growing, dynamic environment Regular service recognition and team engagement events
We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.
If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.
As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.