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Customer interaction specialist

Gladstone
beBeeService
Posted: 15 December
Offer description

Frontline Service Coordinator

This vital role ensures seamless communication with our customers and suppliers.

* Provide exceptional customer service via telephone, email, or in-person interactions
* Redirect inquiries to relevant departments promptly and professionally
* Maintain a clean and welcoming reception area, reflecting the company's image

Key responsibilities include:


Accounts Payable Functions

* Process invoices accurately and within stipulated deadlines
* Match purchase orders, delivery dockets, and invoices for accuracy
* Resolve discrepancies in creditor statements


Administrative Support

* Coordinate payment runs and ensure timely supplier account updates
* Maintain accurate digital and physical records, adhering to data protection policies
* Manage incoming and outgoing correspondence efficiently

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