Overview
Medical Secretary/Administration Officer - Icon Cancer Centre Southport. Part-time hours, 52 hours/fortnight on weekdays only, during centre hours. Location: Premion Place, Level 9, 39 White Street, Southport QLD 4215. Centre hours: Monday to Friday, 7:30am – 6:00pm. Learn more about our centre at the Icon Cancer Centre Southport site.
Responsibilities
* Team Support: Work collaboratively within the administration team to assist a large group of doctors daily.
* Reception Duties: Rotate between front desk and medical secretary teams, including early and late shifts.
* Patient Admissions: Process hospital admissions, verify private health details, and manage payments for excess and co-pays.
* Financial Transactions: Collect funds for NIL and oversee patient accounts at appointment completion.
* Patient Engagement: Welcome patients, update personal details and referrals, and ensure records remain accurate.
* Arrival Management: Mark patient arrivals and manage waiting room functions for both the medical practice and day hospital.
* Booking Coordination: Organise theatre and hospital bookings using CHARM and Totalcare systems.
* Liaison: Communicate with patient admission teams regarding treatment changes and eligibility.
* Information Management: Maintain and manage patient records with accuracy and confidentiality.
* Safety & Compliance: Support Icon's WHS Officers and committees in fulfilling their responsibilities.
* Culture & Values: Model and promote Icon's vision and values in every interaction.
What's On Offer
* Part-time hours: 52 hours/fortnight on weekdays only, during centre hours
* Make a Meaningful Impact: Support our oncology day hospital and help improve the lives of our patients
* Diverse Responsibilities: Engage in medical records management, patient admissions, and front desk reception
* Competitive Hourly Rate: Admin Level 4.1
Is this You?
We're looking for someone who thrives in a fast-paced environment and is committed to delivering outstanding service. Ideally, you'll have:
* Previous experience in a similar healthcare administration role
* Familiarity with Medicare, DVA, and private health processes
* Strong organisational and time management skills
* Clear and confident communication skills, both verbal and written
* Proficiency in Microsoft Word and Excel
* A customer-focused mindset and ability to work independently with attention to detail
Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years of experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand. Our centres include medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring services together under one roof, including research and pharmacy. Over half of Icon's cancer centres are in outer-metro and regional communities.
More information: https://icongroup.global/en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au
Benefits
* Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings
* Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping
* Employee Assistance Program: Confidential external counselling and support services
* Development Pathways: Set individual goals with leaders across the business and grow with us
* Online Courses: Free access to online courses in clinical and non-clinical categories
* Paid Parental Leave: Supporting you both personally and professionally
Icon Group is committed to creating an inclusive workplace and encouraging applications from all diverse backgrounds.
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