Job Overview
Senior Footwear Team Lead - Rockingham
The role operates Sunday to Thursday with varying hours. By applying, you confirm your availability to work across those days.
About The Role
* Provide exceptional customer service to every customer, every time
* Support and guide the team to deliver outstanding service and a collaborative work environment
* Develop and maintain in-depth product and brand knowledge for the department
* Work closely with management to enhance financial performance within the department
* Collaborate with the back-of-house team to ensure optimal product availability
* Adhere to company standards and maintain store visual excellence
Requirements
* 2-3 years' experience in retail or a related industry
* A proven passion for delivering an exceptional customer experience and fostering a positive work culture
* A track record of driving and exceeding set Key Performance Indicators (KPIs) and effective communication with stakeholders
* Excellent time management skills to prioritize daily tasks effectively
What We Offer
* The opportunity to work with leading brands in the sports fashion market
* A referral bonus scheme
* Ongoing training and development to advance your career
* The chance to progress across various areas of the business, including Retail, Support Office, and Distribution Centre
* An attractive staff discount
* Access to our Employee Assistance Program and Mental Health champions
Our Commitment
We value diversity and inclusion, creating a workplace where everyone feels valued, included, and celebrated.
Application
Please note that by applying for this role, you consent to us completing a VEVO Check to verify your working rights as required.