About the Mint
The Royal Australian Mint is a small government agency working within the Commonwealth Government Portfolio of the Treasury. The Mint is a non-corporate Commonwealth Entity and is listed under the Public Governance Performance and Accountability Act 2013 (PGPA Act). The Mint is also covered by the Public Service Act 1999 (Cth) (PS Act).
The Royal Australian Mint makes coins and other minted products to serve the needs of the Australian economy, foreign countries, investors and collectors. We are stewards of a thriving national institution that showcases our Nations stories through the National Coin Collection, and a world class museum and gallery experience.
The Royal Australian Mint creates public value through a range of coining and minting-related activities. We play a key role in sharing the stories of Australia by recognising significant anniversaries, events, organisations and cultural perspectives through coins.
The Mint offers some of the most unique career opportunities within the public service, including roles such as:
* Coin making – polishing, laser frosting, 3D engraving, Physical Vapour Deposition hard coating, chrome plating, dies inspection and collars manufacture.
* Machinery – operate and maintain minting critical machines.
* Coin Sculpting – design coins, medals, medallions, and token, etc.
* Graphic Design – design coin packaging materials, exhibition graphics, etc.
* Engineering – technical support and manufacturing operations.
About the Branch
The Museum and Public Engagement Branch, aims to build awareness of the Mint and the National Coin Collection among everyday Australians, to educate the community on the importance of currency to our society, and to encourage people to engage with the Mint’s collector coins and the stories they tell.
The Museum and Public Engagement Branch oversee the Mint Shop and the Museum and manages the contract of the Mint Café tenant. MaPE also oversees public programs, with large engagement activities like our ‘Last Coin’ (Dec 31) and ‘First Coin’ (Jan 1) and an annual ‘Family Fun Day’. MaPE is the team responsible for the stewardship of the National Coin Collection, and the Curators and Collections Officer team not only care for and build that collection but draw from it for the curation of our Museum exhibitions and digital programs. Works are planned for a new collection storage facility within the Royal Australian Mint footprint to ensure the National Coin Collection is well managed for future generations.
The Royal Australian Mint features a recently upgraded exhibition space detailing the history of the Australian coin-making and currency journey. Our refreshed visitor experience showcases industrial design, Australian social history a Special Exhibition Gallery, as well as the Mint Shop and Café and our visitor-favourite Factory Viewing Gallery. The Museum at the Mint sees an annual visitation of around 350,000 people including visiting school groups of around 120,000.
About the Role
Working under the direction of the Retail Team Leader, the Retail Officer is responsible for over-the-counter sales of numismatic and non-numismatic products and providing customer service. They assist visitors of the Mint including collectors, school groups, and domestic and international tourists buying numismatic products, souvenirs and gifts.
Under limited supervision, the Retail Officer assists with opening and closing procedures, merchandising, marketing and inventory control. They are responsible for accounting for money’s received including balancing daily takings and reconciling any discrepancies. They are required to maintain accurate records relating to sales and inventory.
The key duties of the position include:
* Assisting in the day-to-day activities of the Mint Shop, including counter sales of all numismatic and non-numismatic products and responding to counter enquiries from visitors.
* Providing assistance with Shop and Public Press opening and closing procedures.
* Store merchandising, shop marketing and inventory control (including stock takes and loss prevention).
* Receipting and accounting for monies received, including balancing daily takings and reconciling discrepancies.
* Creating and maintaining accurate records in relation to sales and inventory.
Eligibility
These positions are part-time and part-time shiftwork up to 25 hours per week. Applicants must be available to work weekends and during holiday periods.
Notes
How to apply
Applications will need to be submitted through our recruitment portal on the Work With Us page of the Mint Website at Work With Us | Royal Australian Mint
Please submit your application by 11:30pm on Sunday 22 March 2026. You will need to upload:
* A current resume
* A one-page-pitch that describes how your skills meet the requirements of the role as detailed in the position description
* At interview undertake a workplace assessment.