Customer Service ) Epping, Melbourne, Australia
Great role for someone starting or building their admin/customer service career
Are you looking to kick-start your career in a supportive and fast-paced office environment? Our client is seeking an enthusiastic and reliable Customer Service Assistant to join their friendly team in Epping.
This full-time permanent role offers a fantastic entry point into a broad, dynamic business. You’ll be the first point of contact for customers and play a vital role in keeping operations running smoothly by supporting various teams across the business – from admin to warehouse and sales.
Your Key Responsibilities Will Include:
- Handling customer enquiries via phone, email, and face-to-face
- Entering customer orders and invoices accurately and efficiently
- Monitoring and supporting online ordering platforms
- Greeting and assisting visitors at reception
- Managing calendars, scheduling appointments, and taking messages
- Coordinating incoming and outgoing mail and daily postage
- Typing correspondence, filing, and archiving documents
- Delivering outstanding customer service to both internal and external stakeholders
- Providing general administrative support to office, sales, and warehouse teams
What You’ll Bring to the Role:
- Some experience in administration, retail, hospitality, or customer service is highly regarded (but not essential)
- A friendly, can-do attitude and willingness to learn
- Strong communication skills and a skilled phone manner
- Ability to work in a fast-paced environment, multitask, and stay organised
- Good attention to detail and a proactive mindset
- Confidence using Microsoft Office and learning new systems
Why You’ll Love This Role:
- Work in a welcoming, team-oriented environment
- Exposure to multiple areas of the business – a great foundation for future career growth
- Inclusive and diverse workplace that values people and potential
- Convenient location with on-site parking available
Apply Now
If you're ready to take the next step in your career and be part of a team that values enthusiasm, reliability, and great service – we’d love to hear from you.
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📌 Customer Service
🏢 Staff Australia
📍 Melbourne