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Supported housing case manager

Katherine
The Salvation Army Australia
Posted: 5 June
Offer description

Number Of Positions Available

1


About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.


Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.


About The Role

We are seeking a values-driven and proactive Case Manager, at our Katherine location. Reporting to the Program Manager, this is a permanent, full-time position.

Salary and conditions are in accordance with the SCHADS Award, level 4.


You will successfully

* Ensure clients are supported and encouraged to achieve their own goals within established case plans, including taking clients to appointments and advocating for clients to other service providers.
* Undertake intake and assessment with clients to develop a shared understanding of their situation, related problems, and strengths.
* Maintain accurate, up-to-date client records and data for all clients in accordance with TSA standards and procedures within TSA’s identified electronic database.
* Ensure appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure.
* Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing.
* Establish effective relationships with clients that encourage self-determination and participation.


You Will Have (Requisite Skills & Qualifications)

* Degree qualification preferred, in Social Work, Mental Health, Welfare, Community Development, or related field, with relevant work experience and demonstrated high-level knowledge in the sector and/or skills attained through previous appointments, service, and study/development.
* Or a minimum Certificate IV in Community Services in Social Work, Welfare, or Community Development, with demonstrated high-level work experience and sector knowledge and skills attained through similar appointments, service, and study/development.
* Demonstrated experience engaging clients who encounter the Justice System and/or Corrective Services, and willingness to support in areas such as homelessness, alcohol and other drug dependence, and mental health issues.
* Experience working with people for whom English is not a first language, and knowledge of Local Aboriginal Communities and Culture.
* Good time management and organisational skills, with case management experience.


What We Offer

As a registered NFP, we offer our eligible employees meaningful benefits such as:

* NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650)
* Flexible working conditions
* Health, fitness, and financial discounts/benefits
* Paid parental leave - 12 weeks
* Up to 8 weeks leave per year through our purchase leave scheme
* Up to 5 days paid leave per year to volunteer in a TSA program or activity
* Purpose-driven career with positive social and sustainable outcomes
* Employee Assistance Program - confidential counselling service
* Opportunity for career development
* An inclusive culture with dedicated, passionate, and professional team members
* The chance to positively impact lives through your career contribution

The Salvation Army is an Equal Opportunity Employer that provides an inclusive work environment and embraces diverse talent. We value people of all cultures, languages, capacities, sexual orientations, gender identities, and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child-safe organisation committed to protecting children and young people from harm. All child-facing roles require a successful Working with Children Check. Applicants for all roles require a mandatory National Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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