Spicy Web is an award-winning digital marketing and design agency based in Melbourne, known for delivering results-first, creative strategies. We're on the lookout for a talented and driven Digital Producer to lead the delivery of our website design and development projects. This role sits at the heart of our production team — balancing client relationships, internal coordination, and delivery excellence across both major projects and ongoing support work. You'll work closely with designers, developers, and account managers to scope, schedule, and deliver websites that not only look great, but perform. As a key client-facing role, you'll also support our sales efforts and contribute to the ongoing growth and reputation of the agency. At Spicy Web, we believe in doing Good Work for Good People — partnering with purpose-driven brands that are great to work with, and that we are proud to represent.
Key Responsibilities:
Project Management & Delivery
* Oversee the end-to-end delivery of website design and development projects
* Manage timelines, budgets, and quality across multiple concurrent projects
* Coordinate internal design and development teams to ensure smooth delivery
* Oversee general support work for existing clients, including updates and maintenance
* Maintain strong documentation and project visibility using Asana and other tools
Scoping, Quoting & Resource Planning
* Work with the design and dev teams to scope new projects with clear deliverables
* Develop accurate quotes and timelines that align with client expectations and internal capacity
* Allocate resources effectively across the team, balancing workloads and deadlines
Client Acquisition & Retention
* Support the sales team by contributing to proposals, project scopes, and client pitches
* Lead client communications throughout the project lifecycle, from onboarding to delivery
* Build long-term relationships with clients through excellent service and ongoing support
Content Marketing & Agency Growth
* Collaborate on content including case studies, award submissions, and thought leadership
* Help showcase our best work and drive visibility across industry channels
* Strengthen our relationships with platform partners such as Craft CMS and Shopify
About You:
* Experienced in leading digital or creative projects from brief to launch
* Skilled in project scoping, quoting, scheduling, and delivery
* Comfortable juggling multiple clients and timelines in a fast-paced environment
* Outstanding communicator and natural relationship builder
* Detail-oriented, highly organised, and calm under pressure
* Confident working across creative, technical, and strategic disciplines
* Familiar with CMS platforms (e.g. Shopify, Craft CMS) and project tools (e.g. Asana, Slack)
* Proactive and solutions-focused, with a genuine desire to make things better
About Spicy Web:
* Flex-work Friendly — Embrace a true work/life balance with a flexible hybrid model that works for you. We currently operate under hybrid model with 2 days from home and 3 days from our brand new Frankston office
* Fair Pay & Growth Opportunities — Be rewarded for your work with regular salary reviews to ensure that your pay keeps up with your growth
* Thrive in Agency Life — Be part of a truly creative and engaging team culture with designers, marketers, and developers all obsessed with the digital world
* Advancement Opportunities — We're a growing agency, which means there's always room for you to advance your skills and career
* Paid Parental Leave — We offer paid parental leave for all new parents, plus the option to scale your workload/schedule when you come back
* Birthday Leave — Take a free day off for your birthday
Further Reading:
* Read our Manifesto :
* Meet our Team :
* Read about our Give Good charity partnership:
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
* Industries
Advertising Services
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