Job Description
In this role, you will be responsible for delivering exceptional customer service experiences for our members by delivering tailored solutions across assistance, insurance, and banking products and services.
Key Responsibilities:
* Delivering tailored solutions across assistance, insurance, and banking products and services
* Creating exceptional customer service experiences for our members
* Covering all RACQ stores as needed
About You
We are looking for someone who loves assisting others and thrives in a fast-paced sales environment. You should have excellent customer service skills, a willingness to learn, and strong written and verbal communication skills.
Requirements
* Excellent customer service skills and a desire to help others
* A willingness to learn and adapt to change
* Strong written and verbal communication skills
* A can-do attitude and ability to work in a team
What We Offer
We offer a range of benefits that support your success both at work and in life, including financial benefits and discounts on banking, assistance, and insurance products, paid volunteer leave, payroll giving, and opportunities to participate in community events.
Benefits:
* Financial benefits and discounts on banking, assistance, and insurance products
* Paid volunteer leave, payroll giving, and opportunities to participate in community events
* Flexible working arrangements and paid parental leave
* Wellbeing initiatives such as health program discounts and confidential Employee Assistance Program (EAP)