Orthopaedic Technology Specialist (OTS) - Sydney, Melbourne or Brisbane
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About Orthopaedics
Fuelled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalised treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedic surgeries?
Ready to join a team that's reimagining how we heal?
Our Orthopaedics Teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.
Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
The Opportunity
Predominantly a field-based role, the Orthopaedic Technology Specialist is primarily responsible for seamless onboarding, skills development, and best-in-class customer experience.
They will play a key role in elevating the proficiency of our internal teams and our Surgeon customer base in the use of our technology platforms and core implant systems.
Driving technology integration and accelerating the adoption of implant and technology solutions through strategic customer-first execution, supporting the onboarding of new Surgeons and identifying opportunities for Professional Education engagement
Assessing and enhancing customer knowledge, techniques and workflow integration of our implant systems, and playing a key role in further driving market penetration, particularly in the robotics segment whilst ensuring optimal patient outcomes
Assisting in the onboarding and building high performing sales and clinical teams through increased product knowledge, technology understanding and clinical application, and identifying skills/knowledge gaps in internal staff for targeted upskilling
Championing customer experience excellence by ensuring smooth integration of new technologies, and providing specialist hyper care to existing Surgeon base who are facing technology or patient outcome challenges
About You
Degree qualified with a strong clinical or technology background in orthopaedics, and minimum 4 years experience working within hip, knee and robotics
Proven experience in training and education or field support within a healthcare or medtech environment
Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders across multidisciplinary teams
Self-starter who is solutions focused, with a strong passion for innovation, continuous improvement and delivering exceptional customer experiences
Why Choose Us
Competitive remuneration package
Continuous training and support
Inclusive, flexible, and accessible working arrangements
Equal opportunity employer supporting diversity and inclusion
Up to 18 weeks of parental leave to support new parents
4 days of volunteer leave to give back to the community
Option to purchase up to 2 weeks of additional annual leave for extra time off
Enjoy a dedicated Wellbeing Day to prioritise self-care
Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
Access to an Employee Assistance Program for personal and professional support
Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
Life insurance coverage for added peace of mind
This position can be based in Sydney, Melbourne or Brisbane and requires frequent travel to meet with customers and internal teams nationally.
All applicants MUST have rights to work in Australia, a reliable car and a valid Driver Licence.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes.
The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.
In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Great Place to Work Certification recognises employers who create outstanding employee experience.
The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson – Australia & New Zealand were certified as a Great Place to Work in ANZ in its first year of participation.
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