Caregiver coach

About the role

As a Caregiver Coach, you will provide guidance, support, and training to caregivers, helping them develop their skills and manage the challenges of their roles. You will work closely with both new and existing caregivers to address their concerns, provide personalised coaching, and offer practical solutions to enhance confidence and the overall caregiving experience.

Why Join Us?

• Flexible working arrangements to support work–life balance + competitive salary package
• Enjoy your birthday your way with a paid day off each year
• Paid wellness, volunteering and study leave to support your wellbeing and growth
• Save on your next car with our novated leasing options
• Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life

Key Responsibilities

• Provide guidance and support to Caregivers to assist them in providing quality care.
• Create a supportive environment for Caregivers to share their experiences, concerns, and emotions, offering advice and encouragement.
• Track the progress of Caregivers, providing feedback and adjustments to ensure quality of care.
• Provide administrative support to the People and Culture team by maintaining records in systems and ensuring documentation is up to date.
• Conduct on‐site Meet and Greets with potential new Caregivers.
• Conduct training on client‐specific requirements and equipment in the client's home.

About you

• Must have 3+ years' experience working in a carer role, preferably in aged care.
• Certificate III in individual support or equivalent is desirable.
• Demonstrated experience supporting Caregivers/Carers within their role.
• Demonstrated experience in using equipment related to Aged Care/Disability (lifting hoists, mobility, disability and rehabilitation equipment).
• Strong interpersonal and communication skills, with the ability to connect with and motivate Caregivers.
• Strong engagement, influencing, coaching and leadership skills.
• Must hold a valid Australian driver's licence.

About us

Dovida is a national provider of high‐quality, person‐centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

Applicants must have permanent or temporary rights to work in Australia with no restrictions.