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Leader of People, Marketing & Operations
About Us
House of Sadaqa has been strengthening local families and communities for 14 years. What started as a mission to support families in need has grown into a multi-faceted social enterprise that's changing lives across NSW and beyond.
We operate across four key areas: our charitable foundation (House of Sadaqa), our eco-friendly bamboo toilet paper business (Panda Paper) that donates 100% of profits, our community-focused laundromat (The Goodwill Laundry), and our Goodwill charity shops that provide affordable goods while funding our community programs. With clothing donation bins across 18+ locations and a growing online presence, we're proving that purpose-driven business can thrive while making a meaningful impact.
Our team is passionate, community-focused, and driven by the belief that everyone deserves support and opportunity. We're proudly independent, sustainable-minded, and always looking for innovative ways to serve our community better.
About the Role
You'll be the driving force behind both our sales growth and marketing impact across all our social enterprises. This isn't just about posting on Instagram (though you'll do that too) – you'll be crafting campaigns that drive Panda Paper sales, promoting community clothing drives, coordinating events at The Goodwill Laundry, supporting our charity shops, and telling the incredible stories of how House of Sadaqa changes lives.
Occasional Weekend Impact: Some of our most impactful work happens when the community comes together – clothing drives, community events, and special initiatives. You'll occasionally join these moments to capture content, support the team, and experience firsthand the difference we make. Think heartwarming family stories, sustainable living showcases, and the occasional adorable kid discovering the joy of helping others.
What We're Looking For
* A natural storyteller with strong copywriting skills who can switch seamlessly between promoting eco-friendly toilet paper, celebrating community wins, and driving charitable donations – all while keeping each brand voice distinct and authentic.
* Social media savvy – confident using Instagram, Facebook, TikTok, LinkedIn, plus tools like Hootsuite, Buffer, Canva, and email marketing platforms like Mailchimp or Constant Contact.
* Sales-focused mindset with the ability to create campaigns that convert browsers into Panda Paper customers while building long-term community relationships.
* Organised and adaptable – you thrive managing multiple projects, tight deadlines, and the beautiful chaos of running three interconnected businesses with purpose.
* 3-5 years of experience in sales, marketing, communications, or a related field. Bonus points if you've worked in the not-for-profit sector, sustainability, e-commerce, or community services.
* Community-minded – you genuinely care about making a difference and can connect with diverse audiences from eco-conscious families to people needing support.
* Creative problem-solver with an eye for design and the ability to create scroll-stopping content that drives both engagement and sales.
Key Responsibilities
* Develop and execute comprehensive sales and marketing strategies across social media (Instagram, Facebook, TikTok, LinkedIn) for House of Sadaqa, Panda Paper, The Goodwill Laundry, and our charity shops.
* Drive Panda Paper sales through targeted campaigns, email marketing, and partnerships while promoting our 100% profit donation message.
* Coordinate community initiatives including clothing drives, donation campaigns, and partnerships with local community centers.
* Create compelling content – from product photography and video content to community stories and impact reports.
* Manage email marketing campaigns that convert subscribers into customers and keep our community engaged with our mission.
* Plan and support events – both virtual and in-person community gatherings, promotional events, and awareness campaigns.
* Track and analyze performance across all channels, providing insights to optimize both sales results and community impact.
* Collaborate with community partners and stakeholders to expand our reach and deepen our impact.
* Assist with customer inquiries and community communication, ensuring every interaction reflects our values.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
* Industries
Non-profit Organizations
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