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Front office operations manager

Cairns
beBeeDuty
Posted: 30 July
Offer description

Career Advancement in Luxury Hospitality

We seek a skilled hospitality leader to support our Front Office Manager in driving operational excellence and fostering a culture of continuous growth.

With strong business acumen, you will excel in rostering, productivity, and optimization performance. Your genuine passion for delivering exceptional guest service will naturally set the tone, fostering an atmosphere where both guests and team members thrive.

About the Role:

* Lead a high-performing team with energy and efficiency.
* Develop and implement strategies for operational excellence.
* Foster a positive and future-focused culture.
* Drive productivity and optimization performance.
* Handle service recovery with professionalism and care.
* Work across a 7-day roster.
* Manage time and organizational skills effectively.

About You:

* A genuine passion for delivering exceptional guest service in a dynamic environment.
* Previous experience in hotel front office operations and leadership.
* A strong ability to inspire and develop the team.
* Proficiency in Hotel IT systems and a solid understanding of hotel operations.
* Flexibility to adapt to changing situations.
* A commitment to excellence and continuous improvement.

Benefits:

* A market-leading F&B discount.
* $99 Room rates and a generous friends and family discount.
* Lifestyle benefits including extra leave and earth advocacy days.
* Dedicated Internal Mobility Program and reward scheme.
* Online learning and career development opportunities.
* Personalized employee support network.

Join Our Team:

We are passionate advocates for equality and diversity, welcoming individuals to apply through the provided link.

As a member of our team, you will be part of a dynamic and entrepreneurial environment focused on crafting exceptional customer experiences that reflect individuality.

Company Overview:

We are a leading hotel development and management company, showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars.

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