Store Assistant Opportunity
We are seeking an ambitious and motivated individual to join our team as a Store Assistant.
As a Store Assistant, you will play a vital role in delivering exceptional customer service, creating a positive shopping experience for our customers.
* You will act as a brand ambassador, showcasing professionalism and positivity at all times.
* Gaining up-to-date product knowledge to best assist customers with their queries and purchasing decisions.
* Providing personalized 1:1 customer service, ensuring that every customer leaves the store satisfied and happy.
* Assisting customers with sales, processing transactions accurately and efficiently.
* Collaborating with the wider management and store team to achieve key performance indicators and targets.
* Supporting the wider team with ad-hoc tasks, including visual merchandising, store cleanliness, and presentation.
* Escalating customer complaints to management in a timely manner.
* Completing mandatory training relevant to product, policy, and procedure.
What We're Looking For
Candidates should possess:
* Customer service experience within retail or similar industries.
* The ability to provide excellent service and go above and beyond expectations.
* A passion for sports fashion or knowledge of key brands.
* A positive can-do attitude and ability to work as part of a team.
* The capacity to thrive in a fast-paced environment.
* Strong communication skills, focusing on engagement with customers and teamwork.
* The ability to multitask and adapt to changing situations.
* Flexibility to work across various shifts, including weekends and holidays based on store needs.
Our Offer
Join us in shaping the future of retail and take your career to the next level.
Apply now to become a valued member of our team.